Terms and Conditions
1. Introduction and Acceptance of Terms
Welcome to Wanderlight Journeys. These Terms and Conditions (the "Terms") govern your access to and use of wanderlightjourneys.co.uk (the "Website") and the services provided by Wanderlight Journeys (collectively, the "Services"). By accessing or using our Website and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Website or Services.
2. Booking and Payments
All bookings made through Wanderlight Journeys are subject to availability and confirmation. A deposit may be required to secure your booking, with the full balance due by a specified date prior to departure. Payment methods accepted will be outlined at the time of booking. Failure to make payments by the due date may result in cancellation of your booking without refund. Pricing is subject to change until a booking is confirmed.
3. Cancellations and Refunds
Cancellation policies vary depending on the specific travel arrangements (flights, accommodation, tours, etc.) and will be clearly communicated at the time of booking. Cancellation requests must be submitted in writing. Refunds, if applicable, will be processed in accordance with our suppliers' terms and administrative fees may apply. We strongly recommend comprehensive travel insurance to cover unforeseen circumstances leading to cancellation.
4. Travel Documents and Health Requirements
It is your responsibility to ensure you have valid passports, visas, permits, and any necessary health certificates or vaccinations required for travel to your chosen destination(s). Wanderlight Journeys can provide guidance but is not liable for any issues arising from your failure to meet these requirements. We advise consulting with relevant government advisories and medical professionals well in advance of travel.
5. Limitation of Liability
Wanderlight Journeys acts as an agent for various third-party suppliers (e.g., airlines, hotels, tour operators). We exercise reasonable care in selecting reputable suppliers, but we are not liable for any loss, damage, injury, delay, or inconvenience caused by these third parties. Our liability for any claim arising from our services is limited to the amount paid by you for the specific service in question.
6. Changes to Itinerary
While we strive to adhere to confirmed itineraries, unforeseen circumstances (e.g., weather, political events, supplier issues) may necessitate changes. Wanderlight Journeys reserves the right to make minor adjustments to itineraries. We will inform you of any significant changes as soon as reasonably possible and work to provide suitable alternatives.
7. Website Use and Intellectual Property
The content on this Website, including text, graphics, logos, and images, is the property of Wanderlight Journeys or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Website is provided for personal, non-commercial use only.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Amendments to Terms
Wanderlight Journeys reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will always be posted on this page. Your continued use of the Website and Services after any changes indicates your acceptance of the revised Terms.
10. Contact Information
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +44 20 7946 0998
- Address: 187 Regent's Park Road, Floor 2, London, Greater London, NW1 8BE, United Kingdom